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Ave Grace Enterprises

Shipping Policy

Last Updated: 25 June 2026


Shipping Policy for Cross and Rosary.com

Welcome to Cross and Rosary.com. We are committed to delivering your Catholic devotional products safely and efficiently across India. This Shipping Policy outlines our shipping procedures, delivery timelines, and related information.


1. Shipping Coverage

Cross and Rosary.com ships products throughout India.

We deliver to most cities, towns, and serviceable locations across the country through trusted courier and logistics partners.


2. Order Processing

  1. Orders are typically processed within 1–3 business days after payment confirmation.
  2. Orders placed on Sundays or public holidays will be processed on the next working day.
  3. During special occasions, feast seasons, promotions, or high-demand periods, processing times may be slightly longer.


3. Delivery Time

Once shipped, orders are generally delivered within:

3–10 business days

Delivery timelines may vary depending on:

  1. Delivery location
  2. Courier partner availability
  3. Weather conditions
  4. Public holidays
  5. Natural disasters or other unforeseen circumstances

Remote or rural locations may require additional delivery time.


4. Shipping Charges

Shipping charges, if applicable, will be displayed during the checkout process before payment is completed.


5. Order Tracking

Once your order has been dispatched, you may receive shipment tracking details via email, SMS, or WhatsApp (where available).

Customers can use the tracking information provided by the courier partner to monitor the status of their shipment.


6. Delivery Attempts

Our courier partners may make one or more delivery attempts based on their policies.

If delivery cannot be completed due to:

  1. Incorrect address
  2. Unavailability of the recipient
  3. Refusal to accept the package

the shipment may be returned to us. Additional shipping charges may apply for re-dispatch of the order.


7. Address Accuracy

Customers are responsible for providing accurate and complete shipping information, including:

  1. Full Name
  2. Complete Delivery Address
  3. Landmark (if applicable)
  4. PIN Code
  5. Mobile Number

Cross and Rosary.com shall not be responsible for delays or non-delivery resulting from incorrect or incomplete address details provided by the customer.


8. Damaged or Tampered Packages

If you receive a package that appears damaged, tampered with, or opened:

  1. Please take photographs before opening the package.
  2. Contact us within 48 hours of delivery.
  3. Retain all packaging materials for verification purposes.

We will review the matter and provide an appropriate resolution where applicable.


9. Delays Beyond Our Control

While we strive to ensure timely delivery, Cross and Rosary.com shall not be held liable for delays caused by:

  1. Courier service disruptions
  2. Severe weather conditions
  3. Government restrictions
  4. Strikes or labor disputes
  5. Natural calamities
  6. Force majeure events

We appreciate your patience and understanding in such situations.


10. Undeliverable Shipments

Orders returned to us as undeliverable due to incorrect address information, repeated failed delivery attempts, or refusal of delivery may be cancelled. Refunds, if applicable, will be processed after deducting shipping and handling charges incurred.


Our Commitment

At Cross and Rosary.com, we carefully pack every Rosary, Cross, Statue, Bible, Prayer Book, and other devotional item with care and respect. We are grateful for your trust and remain committed to serving you with excellence and Christian values.